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Woman taking note

FREQUENTLY ASKED QUESTIONS

  • How safe is my card transaction on KPJ online?
    All online transactions on KPJ follow the highest levels of transaction security currently available on the internet. All your transactions are processed through trusted payment gateways of well-reputed banks
  • Are there any hidden charges on purchases on KPJ online?
    No, there are absolutely no hidden charges on your purchase on our online store. The price mentioned is an all-inclusive price, which is what will be charged on your card as well.
  • Customer Care
    If you have any additional queries, feel free to call or email us. We will reach back to you at the earliest. Drop in a message any time at customercare@krishnapearlsandjewellers.com or call us at 040 6625 0033 from 9 AM to 9 PM.
  • How do I perform a funds transfer to KPJ?
    It is simple to perform a funds transfer to KPJ. You can directly deposit funds to the KPJ bank account with the following details and drop an email to customercare@krishnapearls.com with details of the product and bank transfer. Once we receive the funds into our bank account, we will immediately ship your product and inform you about the same
  • Cash on Delivery
    Krishna Jewellers gives you Cash-on-Delivery (COD) option to make your payment. In case you are not comfortable using your card for online payment, you can go in for the Cash-on-Delivery (CoD) option where you pay for a product in cash, after it gets delivered to you. Currently, we have the COD option for 115 cities in India. In case your city does not have the option for COD, we will call you and inform you about the same as soon as we receive your order. This is strictly a cash only transaction that is available for all products under the value of Rs. 50,000. We only accept Indian currencies.
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